Refund policy

Exchanges, Refunds, Cancellations
Due to the nature of the products, we do not offer returns, exchanges, or cancellations. 

Please review your customizations/personalizations on the shadow boxes carefully before submitting your orders. Once an order has been submitted, we begin processing the order with the submitted information. 

Damages and issues

We are not responsible for any items that are damaged during shipping. However, we are responsible if the item is defective or if you were sent the wrong item.

Please immediately contact us via email at hello@wickedwhimsco.com with your order/confirmation number with photos of the item so that we can evaluate the issue and make it right!